Chatbot Survey App: UI Exploration is a survey app with conversational UI. I find it interesting, however there are some UX flaws there. These are my proposed fixes.

Add progress indicator, edit option & inline confirmation 

These are just online form best practices integrated with conversational UI.

Progress indicator and inline confirmation encourage user to finish the survey. Edit option is essential to any online form.

Check for typos and correct input formats

Real time inline confirmation helps get relevant input without mistakes.

An advantage of conversation is that errors can be specified very precisely if needed.

Add country selector with suggestions

This way of choosing country eliminates mistakes and amount of typing needed.

Flags are added for enhanced recognizability. Countries are listed alphabetically with relevant ones (e.g. based on location) at the top. 

Various question types

  • gallery-image
  • gallery-image
  • gallery-image
  • gallery-image
  • gallery-image


Go see my other projects or contact me